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Returns

Bittersweet news - Kinwolfe is being put on pause. As you may know, Kinwolfe was founded by mom of two Diane Lansinger. Diane also founded another startup in the tech space that has taken off in the past year. Kinwolfe has gone from her full-time job, to her side-hustle, to an endeavor she needs to put on hold for now.

Thank you to all of our customers for your support! We've loved the journey and appreciated the community that has grown around this brand - not to mention all the babies who have grown up alongside it too!

Please take note of the changes in our sales and shipping policies below:

  • ALL SALES ARE FINALPlease choose your purchases wisely.  No refunds or store credit will be given for returned items.
  • We ship within the US via UPS Ground (1-7 days transit).  We no longer offer Free Shipping.
  • Expedited shipping is available on all orders at additional cost.  Options will show at checkout.
  • We will ship items within 1 business day of purchase.  You will be notified via email upon shipment of your order.
  • We do not currently offer shipping outside the US.   

Exchange Policy

Due to our limited stock quantities, we regret that we are unable to exchange items.  

Altering, Canceling or Refusing Orders

We are not able to alter, cancel or make sale price adjustments on orders once they have been placed. Refused packages are subject to a restocking fee equivalent to any return shipping fees accrued en route back to our warehouse; these fees will be deducted from your original purchase price.

 

Further questions?

We're here to help. Please email us at:  help@kinwolfe.com